Macht traditionelles Records Management noch Sinn?
24. September 2014 09:37 Uhr | PROJECT CONSULT Webmaster | Permalink
In seinem Artikel „Macht traditionelles Records Management noch Sinn?“, der in der Ausgabe 3/2014 der Fachzeitschrift IT-Business erschien, beschäftigt Dr. Ulrich Kampffmeyer sich mit der Frage, wie die Grundanforderungen des Records Managements heutzutage umgesetzt werden sollen.
Im Fokus des Artikels stehen Fragen wie:
- Welche Konzepte zum Bewerten, Ordnen und über einen langen Zeitraum nutzbar machen von Informationen gibt es aktuell?
- Welche Rolle spielen Enterprise Search im Verhältnis zu Records Management?
- Warum brauchen wir Automatisierung für Records Management?
- Hat Records Management eine Zukunft?
Die PDF-Version des Artikels können Sie in unserer Rubrik „Publikationen“ finden.
Details zu diesen Themen gibt es auf der Records Management Konferenz #RMK2014 am 25.11.2014 in Frankfurt: http://bit.ly/RMK_2014
Ein Kommentar zu “Macht traditionelles Records Management noch Sinn?”
Records Management ist kein Hype mehr
Records Management ist nicht mehr im Gartner Hypecycle. Der Bericht vom Juli 2014 für Content Management bemerkt ganz lakonisch unter "Off the Hype Cycle": "Records management has been removed from the Hype Cycle, now that it has reached the Plateau of Productivity and is in widespread use." Ja, international mag das der Fall sein, aber in Deutschland? Nur wenige Branchen beschäftigen sich mit dem Thema und nur wenige Anbieter wollen sich mit Produkten hier positionieren (siehe z.B. die Teilnehmer an unserer Records Management Konferenz http://bit.ly/RMK2014 ).
Dafür gibt es aber jetzt so etwas wie "Social Media Records Management".
<Zitat>"Definition: Social media records management is the systematic and controlled application of a file plan or a records management plan to content that was published using a variety of social media channels, such as activity streams, blogs, photos, conversations, sound bites and videos.
Position and Adoption Speed Justification: Organizations are moving toward more dynamic ways of working. These dynamic processes end up creating not just traditional content such as text-based documents, audio and increasingly also video, but new formats of "socialized" information, as managed by social collaboration and social networking tools. The artifacts created are quickly becoming important in the pursuit of business, where a tweet or a post on Facebook needs to be kept as a business record. Currently there is still a clear distinction between internal systems, where access to the underlying structures makes capturing a record of a business transaction easier, and external systems such as public social networking platforms, where this may be more difficult. This has slowed the adoption of such technologies in some industries such as in government, where records management has had a long history in paper and electronic documents. As more organizations transact in the disruptive digital business era, the call for such functionality will increase. If not, a market opportunity will be ignored. Smaller specialist vendors will emerge to address this pertinent requirement, and mature to also manage intellectual property that has evolved on social platforms. Leading content management vendors will incorporate this functionality into their traditional records management products.
User Advice: Records management professionals and business leaders in corporate communications, compliance or marketing must evaluate the production of their records very carefully, but also develop a strategy to separate them from the channel(s) onto which they are pushed out. Work with your legal counsel to carefully qualify which social artifacts might constitute as records and adjust your planning to incorporate them as business records as soon as possible. Decide which piece of social content (not simply social media or user-generated content) is a record, how it gets declared as a record, how long to keep it, and whether it should or can be kept in place or be moved to a records repository.
Many of the vendors in social software products recognize the challenges inherent in social content. In response, they are beginning to add more robust controls and life cycle management functionalities. These will particularly apply as a variety of collaboration suites, social media initiatives and many other, less formal communication and decision-making tools (as well as content creation tools) get used. However, these are often in isolation of existing records management tools and practices.
New technologies, architectures and approaches are necessary to deal with these changes to records management models, as social content takes center stage. Eventually, all these will become more mainstream and less of a concern, but currently they are still in need of special consideration.
Business Impact: Records management and, increasingly, information life cycle management as a whole have not abated despite the abundance of inexpensive and almost endless storage, either on the premises or in the cloud. Organizations must continue to manage their business records in a concerted and controlled manner. Records management continues to be a challenge and — although of greater importance in regulated industries — should be of concern to all organizations. As the transaction of business is moved from traditional business process to more ad hoc types of transactions and dynamic work, look carefully at your records management needs and make sure the toolset chosen for this meets current and future needs."</Zitat>
Der Gartner Hype Cycle hat noch andere Themen von Enterprise Content Management gelistet:
Den vollständigen Gartner-Bericht kann man sich – legal – hier downloaden: http://www.gartner.com/technology/reprints.do?id=1-20UJ5VZ&ct=140905&st=sg